Privacy Policy & Terms

CapitalKnob operates as a capital advisory, financial facilitation, business consulting, and introduction platform.

Depending on the requirement, CapitalKnob may facilitate communication or introductions between customers and banks, NBFCs, financial institutions, investors, funds, developers, lenders, private capital providers, strategic partners, and other relevant parties.

CapitalKnob does not represent itself as a bank, NBFC, regulated lender, or SEBI-registered intermediary unless expressly stated for a specific service through an appropriately authorised entity.

Depending on the service requested, we may collect:

Information may be collected through:

We may use information for purposes including:

Where necessary for the requested service, information may be shared with relevant third parties such as banks, NBFCs, financial institutions, lenders, investors, funds, developers, strategic partners, professional service providers, technology/service providers, authorised representatives, and legal, accounting, or compliance professionals.

Information will be shared only where reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.

CapitalKnob does not intend to sell personal information to unrelated third parties for their independent marketing purposes.

Where financial or business information is submitted for a funding requirement, such information may be used to understand the requirement and facilitate evaluation by appropriate financial or capital providers.

Submission of information does not guarantee loan approval, funding, investment, or transaction completion.

Final decisions regarding lending, investment, underwriting, sanction, pricing, security, and transaction terms remain with the respective financial institution, lender, investor, fund, or capital provider.

If you submit an enquiry, you may be contacted by CapitalKnob through telephone, SMS, email, WhatsApp, or other communication channels provided by you.

Communications may relate to your enquiry, requested services, documentation, transaction updates, or relevant CapitalKnob services.

Marketing communications will be handled in accordance with applicable law and available consent/preferences.

CapitalKnob takes reasonable measures to protect information against unauthorised access, disclosure, alteration, misuse, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Users should avoid sending sensitive information through unsecured or unauthorised channels.

We may retain information for as long as reasonably necessary for providing services, maintaining business records, completing transactions, resolving disputes, meeting contractual obligations, complying with applicable laws, and protecting legitimate business interests.

Retention periods may vary depending on the nature of the information and transaction.

Our website may contain links to websites operated by third parties.

CapitalKnob is not responsible for the privacy practices, content, security, or policies of third-party websites.

Users should review the privacy policies of those websites before providing information.

Our services are intended primarily for adults and businesses.

We do not knowingly seek personal information from children where such collection is prohibited by applicable law.

Users are responsible for ensuring that information submitted to CapitalKnob is accurate, complete, and lawfully provided.

Where information concerning another individual or entity is submitted, the user should have the appropriate authority or permission to provide such information.

CapitalKnob may update this Privacy Policy from time to time.

The revised version will be published on this website with the updated date.

For privacy-related questions or requests, please contact CapitalKnob Investment & Financial Advisors Private Limited.

CapitalKnob Investment & Financial Advisors Private Limited ("CapitalKnob") operates as a capital advisory, financial facilitation, business consulting, and introduction platform.

CapitalKnob may assist users in understanding and exploring potential financing, capital, business, and investment-related opportunities and may facilitate introductions to relevant third parties.

CapitalKnob is not a bank, NBFC, regulated lender, or financial institution.

CapitalKnob is not registered with SEBI as an Investment Adviser, Research Analyst, Portfolio Manager, Alternative Investment Fund, Merchant Banker, or other SEBI-regulated intermediary unless specifically stated through an appropriately authorised entity.

CapitalKnob is not registered with RBI as a bank, NBFC, or regulated lender.

CapitalKnob may provide or facilitate services relating to areas including business finance, working capital, term finance, Loan Against Property, home finance, project finance, real estate funding, structured finance, debt advisory, business consulting, debt restructuring, capital introductions, investor introductions, private capital opportunities, and other business and capital advisory services.

The availability of any service depends on the user’s requirement, eligibility, applicable law, and the availability of suitable third-party institutions or capital providers.

Submission of an enquiry, application, proposal, document, or financial information does not guarantee loan approval, sanction, funding, investment, specific interest rates, specific tenure, specific loan amount, specific processing time, or transaction completion.

Final decisions are made by the relevant lender, financial institution, investor, fund, or capital provider.

Website information is provided for general informational and educational purposes.

While reasonable efforts may be made to maintain accurate information, CapitalKnob does not guarantee that all information will always be complete, current, accurate, or suitable for every individual situation.

Users should independently verify important information before making financial, legal, tax, investment, borrowing, or business decisions.

Information relating to investments, securities, mutual funds, AIFs, private equity, private credit, unlisted securities, real estate, or other investments should not automatically be interpreted as investment advice, recommendation, solicitation, or assurance.

Investments may involve substantial risk, including loss of capital and liquidity risk.

Users should undertake independent due diligence and consult appropriately qualified professionals and, where applicable, SEBI-registered professionals.

CapitalKnob may introduce or connect users with third-party service providers.

Such parties may have their own eligibility requirements, agreements, fees, policies, risk assessments, and regulatory obligations.

CapitalKnob does not control the independent decisions, services, products, policies, or actions of such third parties.

Any advisory, consulting, facilitation, referral, documentation, or other applicable fees will be communicated separately where applicable.

Users should review the relevant engagement terms before paying any fee.

No employee, representative, referral partner, or third party is authorised to collect cash on behalf of CapitalKnob unless specifically authorised in writing.

Users agree to provide accurate and lawful information.

Providing false, misleading, incomplete, forged, or unauthorised information may result in termination of the enquiry or service.

Unless otherwise stated, website content including text, graphics, logos, designs, documents, reports, photographs, trademarks, and other materials belongs to CapitalKnob or its respective licensors.

Unauthorised copying, reproduction, modification, distribution, or commercial use is prohibited.

Users shall not:

To the extent permitted by applicable law, CapitalKnob shall not be liable for losses arising solely from decisions made by third-party lenders or investors, rejection of applications, changes in interest rates or market conditions, investment losses, delays caused by third parties, third-party service failures, incorrect information supplied by users, or events beyond reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded.

CapitalKnob may modify these Terms from time to time.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

These Terms shall be governed by the laws applicable in India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the registered office of CapitalKnob.

CapitalKnob Investment & Financial Advisors Private Limited.

Cookies are small text files stored on a user’s device when visiting a website.

They help websites remember preferences, understand usage patterns, improve functionality, and measure website performance.

Depending on the technologies implemented on the website, CapitalKnob may use essential cookies necessary for the website to function properly; analytics cookies that help us understand website traffic, page visits, visitor behaviour, and website performance; functional cookies that remember user preferences and improve the user experience; and, where implemented and permitted, marketing cookies that help measure marketing campaigns and understand interactions with advertisements.

CapitalKnob may use third-party services such as website analytics providers, advertising platforms, social media tools, CRM systems, lead management systems, and communication platforms.

These providers may use cookies or similar technologies subject to their respective privacy policies.

Users may control or delete cookies through their browser settings.

Disabling certain cookies may affect website functionality.

Where legally required, CapitalKnob may provide appropriate cookie consent mechanisms.

CapitalKnob may update this Cookie Policy when website technologies or applicable requirements change.

For questions regarding cookies or website privacy:

This mechanism may be used for complaints relating to:

A complaint may be submitted through the email or postal address below. The complaint should preferably include your name, contact details, relevant transaction/enquiry reference, a description of the complaint, and supporting documents where applicable.

CapitalKnob will endeavour to acknowledge a complaint within a reasonable period after receiving the complaint.

The complaint may be reviewed internally and, where appropriate, relevant documents or information may be requested from the complainant.

Where the matter involves an independent third-party lender, investor, financial institution, or service provider, the complainant may also be required to approach that entity under its applicable grievance mechanism.

CapitalKnob will endeavour to communicate an appropriate response within a reasonable period depending on the nature and complexity of the complaint.

Certain matters may require additional time where investigation, documentation, or third-party information is required.

Customers should immediately notify CapitalKnob if any person demands cash in the name of CapitalKnob, promises guaranteed funding or guaranteed investment returns, claims guaranteed loan approval, requests payment into a personal bank account, or misuses CapitalKnob’s name or logo.

CapitalKnob does not guarantee funding or investment returns.

If a complainant is dissatisfied with the response, the matter may be escalated to the Grievance Officer.

Subject to applicable law, complaints involving independent regulated entities should also be addressed through the relevant entity’s prescribed grievance mechanism.

This grievance mechanism is an internal customer-service mechanism and should not be interpreted as evidence that CapitalKnob is a regulated entity under RBI, SEBI, or any other financial regulator.

Depending on the engagement, CapitalKnob may receive fees, commissions, referral fees, advisory fees, consulting fees, facilitation charges, or other commercially agreed consideration.

The applicable fee structure will be communicated to the customer before any charge becomes payable.

Customers should make payments only against official invoices, engagement documents, or authorised payment instructions issued by CapitalKnob.

Customers should not make payments to personal bank accounts or individuals claiming to represent CapitalKnob without verification.

Where CapitalKnob receives a commission or fee from a lender, financial institution, investor, or other partner based on successful completion of a transaction, such arrangement may not involve a direct fee payable by the customer.

The applicable commercial arrangement will depend on the specific transaction.

Where an advance or upfront fee is applicable, the applicable scope of work, fee, taxes, payment terms, cancellation terms, and refund conditions should be specified in the relevant engagement letter, proposal, invoice, or service agreement.

Refunds, where applicable, will be considered according to the specific engagement terms.

Fees may be non-refundable where CapitalKnob has already performed the agreed services, incurred third-party costs, commenced the assignment, or completed the applicable stage of work, subject to applicable law and the relevant agreement.

Unless expressly agreed otherwise in writing, rejection of a loan or funding application by a third-party lender does not automatically create an obligation for CapitalKnob to refund fees for services already performed.

CapitalKnob does not guarantee loan approval or funding.

Customers wishing to cancel a paid service should submit a written request to the email below, including the relevant invoice, engagement reference, and reason for cancellation.

Where a refund is approved, CapitalKnob will endeavour to process it through the original payment method or another appropriate method.

Applicable taxes, transaction charges, or non-recoverable third-party costs may be treated according to the applicable agreement and law.

Any fee or refund dispute should first be raised through CapitalKnob’s grievance mechanism.

CapitalKnob may update this policy from time to time.

By voluntarily submitting information to CapitalKnob, the user acknowledges that the information may be processed for the purpose for which it was submitted and for reasonably related service requirements, subject to applicable law.

Information may be used to respond to enquiries, understand funding requirements, conduct preliminary assessment, prepare proposals, coordinate documentation, facilitate introductions, communicate with relevant lenders or capital providers, provide requested consulting or advisory services, manage customer relationships, and comply with legal requirements.

Where a user specifically seeks funding, financing, investment, or capital assistance, the information provided by the user may be shared with relevant banks, NBFCs, financial institutions, lenders, investors, funds, developers, or other potential capital providers where reasonably necessary to evaluate or facilitate the requested opportunity.

The extent of information shared will depend on the requirement and applicable legal obligations.

By submitting an enquiry, the user may be contacted through telephone, email, SMS, WhatsApp, or other communication channels provided by the user.

Such communication may relate to the enquiry, documentation, transaction status, services, or relevant information.

Where required, marketing or promotional communications will be subject to applicable consent requirements.

Users may request cessation of promotional communications through available unsubscribe or opt-out mechanisms.

Where applicable, a user may request withdrawal of consent for future processing by contacting CapitalKnob.

Withdrawal of consent may not affect processing that has already occurred lawfully, is required to complete an existing transaction, is required to comply with law, or is necessary for legitimate contractual or legal purposes.

Users are responsible for ensuring that information supplied to CapitalKnob is accurate, complete, and lawfully provided.

Where CapitalKnob facilitates an introduction to a third party, that third party may separately collect and process information under its own privacy policy and applicable legal requirements.

Users should review the privacy terms of such third parties.

CapitalKnob may maintain records of consent, enquiries, communication preferences, and related interactions for reasonable business, compliance, security, and record-keeping purposes.

For data-related requests or communication preferences: